Baunat Reviews
Baunat has an overall rating of 5.0 based on 105 reviews. Customer feedback on Baunat is mixed: Baunat reviewers highlight positive aspects like high-quality craftsmanship, excellent customer service, wide range of designs and styles, which strongly appeal to affluent customers seeking luxury jewelry. However, Baunat is often criticized for its higher price point, limited physical store presence, longer delivery times.
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How would you rate Baunat?
All Baunat Reviews (105)
Harold.Dunn
January 26, 2023
"Awesome shopping experience"
Had an awesome shopping experience. The atmosphere was super professional and the customer service was top-notch. The items are truly exquisite.
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Aubrey
January 25, 2023
"Individualized Care"
Got some solid personal care, quick turnaround, and awesome service.
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daivikparvadiya
January 23, 2023
"Fantastic and excellent communication"
Our time with Baunat was outstanding! We placed an order from the States and arranged for a pickup in Amsterdam. The communication was quick and clear. We really couldn’t have asked for a better experience.
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BruceHill
January 21, 2023
"Great Support Throughout the Purchase"
The customer support throughout the buying experience was really pleasant and prompt;
The diamond ring sparkles and looks just like the image displayed on the shopping site.
The diamond ring sparkles and looks just like the image displayed on the shopping site.
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goldenduck324
January 15, 2023
"Awesome support from the team"
The customer service was fantastic, and the prices are super competitive. Everything went smoothly, and I’d surely buy from Baunat again. Highly suggest giving them a try!
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WillieWood
January 05, 2023
"Awesome product and service"
The customer support from the store in Hong Kong was fantastic, along with the consistent updates I got. I'm really pleased with the item, and everything went smoothly. I'd surely buy from Baunat again.
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heavyswan419
January 01, 2023
"Always Spot On"
This marks our third purchase from Baunat, and yet again, the service and items were top-notch.
We got excellent assistance in choosing the rings, and the entire production and delivery process went off without a hitch and was quick. We were kept in the loop about each stage of the process, and we’re really pleased with how everything turned out.
Thanks a bunch!
We got excellent assistance in choosing the rings, and the entire production and delivery process went off without a hitch and was quick. We were kept in the loop about each stage of the process, and we’re really pleased with how everything turned out.
Thanks a bunch!
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Cameron Reese Teague
December 31, 2022
"Fantastic Visit to the Baunat Showroom in Antwerp"
When I dropped by the Baunat showroom in Antwerp, I was thrilled to find a stunning pendant that my husband had chosen with the help of Jessie, the knowledgeable Baunat advisor. It’s just what I was hoping for! The chain was a tad short, but they fixed that super quick. I reflect on this experience with joy, and now I proudly own a gorgeous Baunat jewel that fits me like a glove!
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MeghanHorton
December 24, 2022
"Totally worth the cash"
I was pretty anxious at first since I was getting custom jewelry with a really specific design. It went beyond what I thought it would be! The customer service, the quality, and the prices - I’d give it a perfect score of 10 out of 10.
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HaroldHanson
December 24, 2022
"Exceptional Support and Quality Stone"
Quick responses from customer service and prompt replies to my inquiry emails.
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whitelion922
December 18, 2022
"Exceptional Support from Customer Service"
I got the ring in November, and I just wrapped up the proposal, so now I can drop a review without worrying about my fiancée finding out. The service was super thoughtful; they sent me the size measurer right when I needed it. The product quality is top-notch, and the price is quite reasonable. I'm really into the design, and my fiancée loves it too. The customer support is incredibly attentive and even responded to my queries during off hours. I'm really thankful for WAN WAN's assistance.
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BessieRiley
December 17, 2022
"Exceptional Shopping Journey"
I made a purchase for some custom jewelry online.
- easy to select and place my order;
- knowledgeable team got back to me within a day;
- initial order follow-up, progress updates, and final touches via email with shipping options;
- clear pricing that included tax calculations;
- plus, the quality of the jewelry was beyond what I expected;
- and every employee I interacted with was friendly and cheerful. It felt very personal and heartfelt.
Overall, I’m really impressed and satisfied.
- easy to select and place my order;
- knowledgeable team got back to me within a day;
- initial order follow-up, progress updates, and final touches via email with shipping options;
- clear pricing that included tax calculations;
- plus, the quality of the jewelry was beyond what I expected;
- and every employee I interacted with was friendly and cheerful. It felt very personal and heartfelt.
Overall, I’m really impressed and satisfied.
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ToddStevens
December 14, 2022
"Fantastic Service and Warm Welcome!"
The warm welcome, the details they provide, and the excellent service make this place stand out. Definitely worth a shout-out!
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ShellyReid
December 03, 2022
"Fantastic Customer Care"
Superb service and upkeep, really lovely items, plus diamonds that come with certificates.
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DanPeters
November 26, 2022
"Exceptional and professional service from..."
The entire Baunat team (Zurich location, production from Antwerp) provided outstanding and professional service to the customer. The bracelet matched perfectly with what was shown online. The pricing was the best I’ve ever come across. This was my second time buying from Baunat, and I can wholeheartedly recommend them.
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